FileVault Key

Retrieves the FileVault recovery key for an encrypted Mac.

What It Does

Fetches the FileVault recovery key stored in Jamf Pro for the selected Mac. This key can be used to unlock the disk if the user forgets their password or if the device needs to be recovered.

How to Use

1. Open the device and tap the command FileVault

2. Tap Proceed to authenticate with Face ID or Touch ID

3. The recovery key is displayed on screen

4. Tap the copy button to copy the key to your clipboard

Tip: To unlock FileVault at boot, press Shift + Option + Return.

Note: The device must have FileVault enabled for a key to be available. If no key is found, the device may not be encrypted or the key may not have been escrowed to Jamf Pro.